Once you are logged onto the LFB Carers Connect website you are able to manage your profile.
On the website’s top menu click the first link, “Manage your profile”, in order to enter the profile administration page. There are fields you can amend and fields like your user name or email address that cannot be changed. See below for more details:
User name
You have chosen your user name when you registered at the LFB Carers Connect website. User names can not be changed.
First and Last name
You can update your profile by entering your first and last change.
Forum name
You can choose your “Forum name” to be different from your user name. This way you can participate in forum discussions without necessarily revealing your identity. Choose an appropriate forum name avoiding insults or referrals to existing people or situations. Forum names cannot contain spaces.
Email
When you registered to the LFB Carers Connect website you provided your London Fire Brigade email address. Your email address cannot be changed once submitted.
New password (or how to change your password)
Further down in the profile administration page you are able to submit a new password. You must change your password the first time you log on. Please opt for something that you can easily remember. Remember that your password should be a single word and can contain alphanumeric characters. Never share your password with anyone else. To protect your own privacy you should always logout of the website completely after use.
Please make sure you have read the Terms and Conditions of our website, Privacy Policy and Forum Rules and Conditions before you use the LFB Carers Connect Website. Submission of your registration form and your use of the website and/or Forum indicates your acceptance to the Forum House Rules and Conditions and Terms of Use.
Remember to click “Update” for any change to be effective.
Should you require any more information contact email carers@london-fire.gov.uk.
